Terms & Conditions

Website Use

Welcome to our salary packaging website. By using this website, you agree to comply with and be bound by the following terms and conditions, which govern our relationship with you in relation to this website.

Please do not use our website if you disagree with any of these terms and conditions.

Eligibility Criteria. Our salary packaging services are subject to eligibility criteria, which may include employment status and income level. We reserve the right to refuse or limit the provision of our services based on our eligibility criteria.

Personal Information. We take your privacy seriously and will only collect, use, and disclose your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy.

Financial Advice. The information provided on our website is for general information purposes only and should not be construed as financial or taxation advice. You should seek independent financial or taxation advice before making any financial decisions based on the information provided on our website.

Administration Fees will be charged for our salary packaging services, and the actual fee may vary depending on your employer. We reserve the right to change our administration fees from time to time.

Input Tax Credits Input Tax Credits (ITCs) or refunds on GST are not included in our salary packaging services.

Commission or Rebates. We may receive commissions or rebates in connection with some of the services and products that we provide or arrange to be provided by third parties. Any such commissions or rebates will be disclosed to you in accordance with our obligations under the law.

Limitation of Liability. To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from your use of our website, including but not limited to any direct, indirect, incidental, special, or consequential damages.

Changes to Terms and Conditions. We reserve the right to amend these terms and conditions from time to time without notice. Your continued use of our website following any such changes will be deemed to be your acceptance of the amended terms and conditions.


The contents of this website, including but not limited to text, images, content, structure, files, and arrangement, are protected by copyright and intellectual property laws owned by National Salary Packaging Pty Ltd. All rights reserved. You may not copy, transmit, or distribute any content from this website without our express approval. Additionally, certain content on this website may have been approved for use by us from a third party and may be subject to their own copyright and intellectual property rights. Please get in touch with us if you have any questions about the use of the content on this website.


Unless expressly stated otherwise, all trademarks featured on this website are subject to the trademark rights of NSP.

Intellectual property

We have designed this website to provide prospective NSP customers with comprehensive and helpful information about the suitability of our products and services. The content, structure, and arrangement of this website have been created through our knowledge, expertise, and intelligence, and we reserve the right to protect our intellectual property, including our copyrights and trademarks.

Therefore, this website does not grant any license for the use of NSP’s or any third party’s intellectual property. You may not use, reproduce, or distribute any content from this website without our express approval. We value and protect our intellectual property, and we appreciate your cooperation in respecting these rights.

IP Addresses

As you access the internet, your IP address serves as a distinct identifier. We may need to collect your IP address to facilitate your use of certain sections of this website.

Product Information

The information provided on this website is intended for general informational purposes only. Although we have taken reasonable steps to ensure that all information, representations, terms and conditions, fees and charges, and the cost of our products and services are accurate at the time of publication, we reserve the right to make changes to the content of this website without prior notice and at our discretion.

Please note that the information contained on this website should not be relied upon as a substitute for specific information and material available from us, our suppliers, or readily available from manufacturers and distributors. Additionally, the information on this website is not intended to represent an approved quote or offering by NSP, nor is it intended to be construed as financial, taxation or product suitability advice.

The pre-approval sections of this website are designed to provide indicative information regarding the suitability of products and services outsourced to a third party by us, and are not to be considered formal finance approval.

Please be advised that we exclude all express and implied warranties or guarantees and all liability, whether direct, indirect, special, or consequential, arising from negligence or otherwise relating to the use of this website, any inaccuracies, and for any non-compliance by any products or services with any representation, illustration, specification, product feature, or other information contained on this website.

These Terms and Conditions should not be taken to exclude, restrict or modify the application of any condition, warranty, guarantee, right or remedy conferred or implied under the Competition and Consumer Act 2010 (Cth), the Australian Consumer Law or any other law, where to do so would contravene that law, or cause any part of these Terms and Conditions to be void.

Please note that we are not responsible for the contents of websites that third parties maintain, and therefore, we waive liability for any links from this website to other websites.

Online Applications

When you submit an application or provide information through our website, we will store the information you provide so that we can use it to provide the products and services you have requested. You can choose to save the information you enter for future completion and submission, and if you do so, the information will be stored in our system to facilitate retrieval and completion. Please note that we have access to view the information you save on our system.


Our website uses cookies to enhance your online experience and personalise your interactions with NSP. Cookies are small text files that are placed on your device by our web server. They cannot be used to run programs or deliver viruses to your device, and they are unique to you and can only be read by our web server.

The main purpose of cookies is to provide you with a more convenient experience and save you time. They allow our web server to recognise that you have returned to a specific page or feature on our website and can recall your specific information on subsequent visits. This means you can easily access the features and information you previously personalised, such as your mailing or residential addresses.

You have the option to accept or decline cookies. While most web browsers automatically accept cookies, you can modify your browser settings to decline cookies if you prefer. However, if you choose to decline cookies, you may not be able to fully experience all the interactive features of our website or services.

Information Security 

Ensuring the security of your personal information is of utmost importance to us. We regularly review and update our security and encryption technologies to mitigate any potential threats to the security of your information. Despite our efforts, we cannot guarantee the complete security of data transmission over the internet.

We take all reasonable measures to maintain the security of your information in accordance with our Privacy Policy, which is available for review on our website. However, we do not guarantee or warrant the security of any information transmitted to us.

Please note that any information transmitted to us is done so at your own risk. Your browser will indicate whether the information being sent to us is encrypted (secure) or unencrypted (unsecured) if it is adequately configured.

We comply with Australian Data Sovereignty laws by storing all collected information in data centres located within Australia.

Promotions and Offers

From time to time, we may display promotions or offers on our website to encourage potential customers to purchase our products or services. The terms and conditions of these promotions and offers may differ depending on the specific promotion or offer being presented.

Governing Law

These Terms of Use are subject to and governed by the laws in force in the state of Queensland, Australia. By using this website, you agree to submit to the exclusive jurisdiction of the courts of Queensland, Australia.

Important information: This general information doesn’t consider your personal circumstances. Please consider whether this information is right for you before making a decision and seek professional independent tax or financial advice. Conditions, fees, and credit assessment criteria for lease and loan products apply. The availability of benefits is subject to your employer’s approval. NSP may receive commissions in connection with its services.

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